|
This Privacy
Policy briefly explains how Prizemasters manages the personal information
that we collect, use and disclose and how to contact us if you have any
queries. This Privacy Policy is intended to be read subject to any
overriding provisions of law or contract.
Personal
information is information or an opinion, in any form and whether true or
not, about an individual whose identity is apparent or can reasonably be
ascertained from the information or opinion.
The kinds of
personal information we collect and store about our customers include:
-
personal information you give us
when you request a product or service from us. This information may
include your name, address, telephone number, email address, date of
birth, details of your purchases and wins, bonus draw entries, change of
any of your details, credit card details, purchase requests and where
applicable, requests for responsible play exclusion;
-
the compilation of profile
information based on your play;
-
communications between you and us.
How your
personal information will be used
We collect your personal information so that
we can use it for our functions and activities which include, amongst
other things:
-
providing our products or services
including registering your lottery purchases and notifying and providing
you with any winnings;
-
to enable us to send prizes to
you;
-
to enable us to accurately notify
you of products and promotions;
-
to keep you informed of our
product range;
-
to facilitate contact with you;
-
confirming your identity (eg. when
you wish to use our products or services);
-
addressing any feedback or
complaints or queries you may have;
-
any purposes for which it was
requested and directly related purposes, monitoring and developing,
improving and marketing our products and services; and
-
to comply with any mandatory
requirement of law.
The organisations to which we disclose
personal information include:
-
to others that you have been
informed of at the time any personal information is collected from you;
-
our related companies, business
associates and others for purposes directly related to the purpose for
which the personal information is collected;
-
organisations
involved in a transfer/sale of all or part of our assets or business;
-
to our professional advisors,
relevant contractors and service providers and other direct marketing
agencies;
- to
any entity to which we are required or authorised by or under law to
disclose such information.
You have a
right to access your personal information, subject to some exceptions
allowed by law. If you would like to do so, please let us know in writing
and address your request to: The Privacy Officer, Prizemasters, P.O. Box
2899, Southport, QLD 4215, Australia.
It is
important to us that the personal information we hold about you is
accurate, complete and up to date. However, the accuracy of that
information depends to a large extent on the information you provide. That
is why we recommend that you:
-
Let us know if there are any
errors in your personal information; and
-
Keep us up to date with changes to
personal information such as your name or address.
You can
update your details at any time by calling us on (Int) 617 5527 9362 (toll
applies) or faxing us on: (Int) 800 181 96621 (toll free from the United
Kingdom or Canada) or 617 5527 8678 (toll applies, from all other
international countries)
If you
visit our website, some of the information we and/or
our contractors/service providers collect about your visit to our website
is not personal information because it does not reveal your identity.
Information gathered when you visit our website includes your server
address, the date and time of your visit, the pages you accessed, the
information you downloaded and the type of Internet browser you used.
When you use
the Internet, you are using facilities that are beyond our control and
there are risks associated with transferring data. Any personal
information that we hold about you in our computer systems is made more
secure from unauthorised access by a range of internal security mechanisms
and procedures. If you become aware of any security breach, please let us
know as soon as possible.
Our website
may also contain links to third party websites that we do not operate or
control. Please note that we are not responsible for the privacy or
security practices of those websites and that those sites are not covered
by this Privacy Policy. Third party websites may have their own privacy
and security policies, which we encourage you to read.
We may amend this Privacy Policy from time to time.
If we do so, we will post the amended Privacy Policy on our website so
that you will always be aware of how we manage your personal information.
|
